TERMS AND CONDITIONS OF USE

Last Updated on 15 December 2024.

Privacy Policy

Statement of Privilege

Terms and Conditions:

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1. The coaching / services provided by Kristen Franey in Expand 1:1 coaching, or any other offer including workshops, are not therapy, psychological counseling, or any other type of licensed healthcare service. Coaching is a collaborative process and may address personal and professional goals, relationships, health, and other areas of life. However, it is your responsibility to determine whether you need professional guidance from licensed healthcare professionals. Coaching does not guarantee specific results or outcomes.
2. All fees for the coaching program must be paid in advance unless a payment plan is agreed upon. Late payments may incur a late fee or result in suspension of services until payments are current. Payments are non-refundable unless otherwise agreed in writing, with exceptions only in extraordinary circumstances, at the discretion of the Coach.
3. CANCELLATION AND RESCHEDULING POLICY
   1. Cancellation by Client: If you wish to cancel or reschedule a session, you must provide at least 12 hours notice. Failure to provide adequate notice may result in forfeiture of the session or a rescheduling fee of 50% of the session cost.
   2. Cancellation by Coach: I reserve the right to reschedule or cancel a session with reasonable notice. If I must cancel, I'll work with you to reschedule at a mutually convenient time.
   3. Program Termination: Either party may terminate the program at any time for any reason. If the Client terminates, no refunds will be issued for unused sessions unless otherwise agreed.
4. CLIENT RESPONSIBILITIES. To receive the full benefits of the coaching program, you are expected to: Be committed to personal growth and actively participate in the coaching process. Attend all scheduled sessions and complete any assignments or reflections between sessions. Maintain open, honest, and respectful communication throughout the coaching relationship. The Coach is not responsible for your actions or decisions, and results will depend on your commitment to the coaching process.
5. CONFIDENTIALITY. I am committed to maintaining the confidentiality of all communications during the coaching program. Any personal information you share will remain confidential unless: You give written consent to share specific information. Recorded sessions will be shared with all participants. Should you not wish to have your information shared, it is your responsibility to decline participation in the recorded sessions [group programs]. We are required to disclose information by law or if there is an imminent risk of harm to yourself or others.
6. LIMITATION OF LIABILITY. To the extent permitted by law, Your Compass Within, LLC will not be liable for any direct, indirect, incidental, or consequential damages arising from your participation in the coaching program. This includes, but is not limited to, damages for loss of opportunity, personal growth, or any adverse outcomes from decisions you make based on coaching guidance.
7. INTELLECTUAL PROPERTY. All materials provided to you during the coaching program, including written materials, videos, worksheets, and any other content, are the intellectual property of Kristen Franey/Your Compass Within. These materials are for your personal use only and may not be reproduced, distributed, or used for commercial purposes without our express written permission.
8. GOVERNING LAW AND DISPUTE RESOLUTION. This Agreement is governed by the laws of Wyoming, USA. In the event of a dispute, both parties agree to first seek resolution through mediation. If mediation is unsuccessful, the dispute may be submitted to arbitration in Wyoming
9. AMENDMENTS We reserve the right to amend these Terms and Conditions at any time. Any changes will be communicated to you in writing, and continued participation in the program after changes have been made constitutes your acceptance of the new terms.
10. ENTIRE AGREEMENT This Agreement constitutes the entire understanding between you and the Coach regarding your participation in the coaching program. Any other agreements, promises, or representations, unless specifically included in this Agreement, are not binding.
11. ACKNOWLEDGMENT AND ACCEPTANCE. By enrolling in the coaching program and making your first payment, you acknowledge that you have read and understood these Terms and Conditions and agree to abide by them.
     
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